Frequently Asked Questions
Everything you need to know about the world's most eco-friendly digital camera.
What exactly is a Paper Shoot camera?
A Paper Shoot camera is a sustainable digital camera made from stone paper and recycled materials. It combines the aesthetic of a film camera with the convenience of digital storage, using a high-quality lens and a minimalist four-mode capture system.
Does it require film or an SD card?
Unlike traditional film cameras, Paper Shoot is digital. It requires a standard SD card (up to 128GB) to store your photos. You can easily transfer your photos to your computer or phone using a card reader or the included USB cable.
What type of batteries does the camera use?
For environmental reasons, we highly recommend using two AAA rechargeable batteries. These can be charged directly through the camera body using the micro-USB or USB-C port provided.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. International orders can take between 10-21 business days depending on the destination and customs processing times.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. If your camera has a manufacturing defect, it is covered under our 6-month limited warranty.
Is the camera waterproof?
The standard stone paper cases are water-resistant against light splashes, but they are not waterproof. For underwater photography, we recommend purchasing our dedicated clear acrylic waterproof case.